Welcome to Waow.pk. This Shipping Policy outlines how we process, ship, and deliver orders to our customers within Pakistan and internationally. By placing an order on our website, you agree to the terms described below.

Order Processing

All orders placed on Waow.pk are processed after payment confirmation, as we operate on an advance payment policy.

• Orders are verified and prepared after payment is successfully received.
• Our team carefully packages each item to ensure it reaches you in excellent condition.
• Customers will be notified once their order has been dispatched.

Delivery Within Pakistan

For orders within Pakistan, delivery typically takes up to 7 business days after the order has been processed and dispatched.

International Delivery

For customers ordering from outside Pakistan, delivery may take up to 21 business days, depending on the destination country and customs processing times.

Please note that delivery times are estimates and may vary due to factors such as courier delays, weather conditions, or customs procedures.

Shipping Partners

Waow.pk works with reliable courier and logistics partners to ensure safe and timely delivery of your orders. Once your order is shipped, you may receive tracking information to monitor the delivery status.

Shipping Charges

Shipping charges may vary depending on:

• Delivery location
• Order size or weight
• International shipping requirements

Any applicable shipping charges will be displayed during the checkout process.

International Customs & Duties

For international orders:

• Customs duties, taxes, or import charges may apply depending on the destination country.
• These charges are determined by the local customs authorities and are the responsibility of the customer.
• Waow.pk is not responsible for delays caused by customs clearance procedures.

Delivery Delays

While we aim to deliver your order within the estimated timeframe, delays may occur due to:

• Courier service disruptions
• Customs inspections for international shipments
• Incorrect shipping details provided by the customer
• Public holidays or unforeseen circumstances

Waow.pk will not be responsible for delays caused by third-party courier services.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at the time of placing an order. Waow.pk will not be liable for delays or failed deliveries caused by incorrect addresses or contact information.

Damaged Items During Delivery

If you receive a damaged or defective product, please refer to our Refund & Exchange Policy. You must report the issue within 48 hours of delivery along with photographic evidence.

Contact Us

If you have any questions about our shipping policy or the status of your order, please contact us:

Waow.pk

📧 Email: support@waow.pk
📞 Phone: +92-326-5600707
📍 Address: 813, E1 Block, Johar Town, Lahore, Pakistan